Employee relations exposure: experience supporting disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency
Knowledge of Kenyan labor law: working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios
Stakeholder management: ability to support and inform managers on employee relations matters, performance management, and policy interpretation
Investigation and analytical skills: able to support investigations by gathering evidence, assisting with interviews, and preparing case documentation under guidance
Strong communication skills: excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally
Attention to detail: high level of accuracy in documentation, record-keeping, and compliance tracking
Integrity and confidentiality: demonstrated ability to handle sensitive information with discretion and sound judgment
Technical proficiency: proficient with G-Suite and HRIS platforms, with an interest in process automation and emerging technologies
AI literacy: familiarity with LLMs, conversational AI, prompt engineering, and agentic AI concepts to help modernize HR workflows
Mindset: proactive and detail-oriented, comfortable working within established processes while flagging opportunities for improvement
Academic and professional requirements
Bachelor's degree in human resources, industrial psychology, or a related field required
CHRP(K) certification preferred, or actively working toward certification
2–4 years in HR, with at least 1 year focused on employee relations or HR operations
Nice-to-have skills (preferred)
Experience in a global or matrix organization
Familiarity with HR systems
Exposure to performance management and employee engagement initiatives
GK
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