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Service Point Advisor at DHL Worldwide Express Kenya Limited — GoKazini

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DW

Service Point Advisor

Members only

Nairobi, Nairobi Municipality, Kenya

Est. KES 45,000 – 70,000/moEst.

On-siteFull-timeEntry-level

Posted 2 days ago

What you bring

Typing skills (at least 50wpm preferable)
Telephone skills (excellent)
Conflict resolution skills
Communication skills
Negotiation and interpersonal skills (excellent)
Sound customer relationship experience
Strong understanding of customer service and operations
Mental alertness
Assertiveness

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Geographical knowledge

Previous experience in Retail Points of Sales, Sales or Customer Services

One year post qualification relevant work experience preferably within the service industry

University degree / Higher Diploma from a reputable institution

GK

This is a preview of the role

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