5+ years in product/UX research or a closely related mixed-methods research role; experience in digital health, behavior-change, or messaging-based products is an advantage
Bachelor's degree required; Master's in a relevant field (e.g. HCI, behavioral science, public health, social science) preferred
Demonstrated experience building and managing a research practice or function from scratch (templates, process, prioritization)
Strong quantitative literacy: comfort with engagement/retention/usage data (e.g. SMS or product logs), alongside qualitative methods (usability testing, interviews)
Experience in product decision making and influence
Experience partnering directly with product managers, designers, developers, analysts and engineers inside a product/agile delivery cadence
Must have the legal right to work in Kenya (work permit sponsorship is not available for this role)
Application deadline16 Oct 2026
GK
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