Degree or Diploma in ICT, Communications, Security, or a related field.
3+ years' experience in an operations room, communications, security, dispatch, control room, or similar environment.
Strong IT and Microsoft 365 proficiency, particularly in Teams, Outlook, Excel or SharePoint.
Experience with radio communication and dispatch systems, including radio etiquette, channel discipline, call routing, GPS tracking, and escalation procedures; experience with TRBOnet or MOTOTRBO is highly desirable.
Experience with EarthRanger or similar monitoring and incident-management platforms, such as SMART or Tracks.
Strong communication skills in English and Kiswahili, with relevant radio operator certification such as a Kenya Communications Authority Radio Operator Certificate, KCAA RRTOC, Amateur Radio Operator Licence.
GK
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