Degree or Diploma in Human Resource Management, Business Administration or a related field.
EXPERIENCE
3–5 years of experience in Human Resources and Administration.
Experience in a workforce-intensive environment is preferred, including: Staff outsourcing, Homecare, Healthcare, Hospitality, Security, Cleaning services, or similar labour-intensive operations.
Strong practical experience in attendance management.
Experience in staff scheduling and deployment.
Experience coordinating workforces across multiple locations or shifts.
Proven experience in performance management and KPI monitoring.
Experience handling employee discipline and grievances.
Experience managing absenteeism and staff-welfare matters.
Experience coordinating staff replacements and resolving staffing gaps.
KNOWLEDGE & SKILLS
Good understanding of Kenyan employment laws and HR practices.
Strong employee-record management skills.
Ability to maintain contracts, leave records and HR documentation.
Ability to prepare and analyse attendance reports.
Ability to prepare and analyse employee-performance reports.
Ability to monitor and report staff turnover and other HR indicators.
Strong workforce-coordination skills.
Excellent communication skills.
Excellent interpersonal skills.
Ability to communicate confidently with both employees and clients.
Strong organisational and follow-up skills.
Ability to manage a large pool of employees across different locations and shifts.
GK
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