Strong sales and territory/account management skills
Relationship management and negotiation
Presentation and demonstration skills, comfortable performing before groups
Account and activity planning
Excellent planning, organisation, execution and time management
Analytical and problem-solving skills
Strong commercial awareness and business acumen
Self-motivation and an ambitious, go-getter nature; able to work independently in the field
Advanced interpersonal skills
Highly developed written and verbal communication skills
Knowledge & Qualifications
Degree or Diploma in a business-related field, sales & marketing, hospitality or an equivalent qualification
Professional barista training or certification (e.g. SCA Barista Skills, Brewing or Sensory modules) is a strong added advantage
Working knowledge of CRM/sales tools and MS Office; strong numeracy for pricing, margins and collections
Network of café, office, HORECA and institutional contacts is an added advantage
Experience
Minimum 5 years' hands-on experience as a barista in a busy specialty coffee, café or HORECA environment, with demonstrable mastery of coffee craft — this role targets a practising barista ready to move into commercial field sales across both HORECA and JOG channels
Good to have: previous barista competition experience (e.g. national barista championships, latte art or brewers cup competitions), reflecting craft excellence and confidence performing before an audience
Exposure to sales, customer-facing account management or business development within HORECA, hospitality or FMCG is a strong advantage
Experience with Customer Relationship Management (CRM) systems an added advantage
Track record of building strong customer relationships and exceeding service expectations
Other
Driver's licence an added advantage
Flexibility to work long and irregular hours, including early mornings, weekends and public holidays, during site launches, activations and events
GK
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