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Digital Marketing & Customer Service Assistant | GoKazini

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ZI

Digital Marketing & Customer Service Assistant

Members only

Nairobi

KES 16,000 – 30,000/mo

On-siteFull-timeEntry-levelPosted today

What you bring

Diploma or Bachelor's degree in Marketing, Teaching, Digital Marketing, Business Administration, Communications, IT or a related field.
Previous experience working in a call centre, contact centre, BPO or customer service environment is required.
Must be of Age above 25 years.
Basic to good practical knowledge of digital marketing.
Good understanding of social media platforms and online marketing.
Excellent spoken and written English, Kiswahili.
Confident and professional when communicating with clients.
Good interpersonal and customer service skills.

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Strong computer skills and ability to learn new software quickly.

Comfortable using business applications, online tools.

Comfortable presenting and demonstrating software to customers.

Able to explain complex items in a simple and understandable way.

Good organisational and follow-up skills.

Self-motivated, reliable and willing to learn.

Previous experience in software sales, product demonstrations, SaaS, CRM or technology-related customer service will be an added advantage.

GK

This is a preview of the role

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