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WFM Real Time Analyst I | GoKazini

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WFM Real Time Analyst I

Members only

Mombasa, Kenya

KES 50,000 – 80,000/moEst.

On-siteFull-timeEntry-levelPosted yesterday

What you bring

Bachelor of Science in Statistics, Computer Science, Mathematics, Finance, general business, Accounting, or a related field
Minimum of 1 years' experience in real time management and monitoring
Previous experience in customer service is desirable
Great people skills
Should be flexible to work in shifts both day and night
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Knowledge and experience in reading, analyzing, and interpreting reports and support procedures
Ability to effectively present information and respond to questions from management, peers and customers

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Ability to handle service delivery and service assurance processes and structures in a large environment

Self-driven, customer centric and team player

Proactive and self-motivated

GK

This is a preview of the role

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