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Service Desk Coordinator Jobs at GAP Recruitment in Nairobi, Kenya — GoKazini

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GR

Service Desk Coordinator

Members only

Nairobi, Kenya

KES 60,000 – 80,000/mo

On-siteFull-timeEntry-level

Posted today

What you bring

Diploma or Degree in Business Administration, Engineering, or a related field.
1–2 years of experience in coordination, sales support, customer service, or a similar role.
Experience within a technical, security, engineering, or service-oriented industry will be an added advantage.
Proficient in Microsoft Excel and Word.
Familiarity with CRM, quotation, or service management software is an advantage.
Strong organizational skills with the ability to manage multiple quotations, follow-ups, and deadlines simultaneously.
Good written and verbal communication skills, with the ability to draft clear and professional client correspondence.
Strong attention to detail and accuracy.

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Proactive approach with the ability to identify and flag potential issues before they become delays.

Ability to work effectively with multiple teams and stakeholders.

Strong customer service and relationship management skills.

GK

This is a preview of the role

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