Diploma or Certificate in Front Office, Hospitality, Business Administration, Healthcare Administration, Customer Service or a related field.
Proven experience working as a Receptionist or Front Office professional in a clinic, hospital, medical centre, aesthetic clinic, wellness centre or similar healthcare environment is REQUIRED.
Experience handling patients/clients in a professional healthcare or wellness setting.
Excellent communication and interpersonal skills.
Professional and confident telephone and face-to-face communication.
Strong customer service and relationship-management skills.
Good computer skills, including email, Microsoft Office and digital appointment/record systems.
Strong organisation and appointment-management skills.
Ability to maintain confidentiality and handle sensitive client information.
Excellent attention to detail and record-keeping ability.
Ability to remain calm, professional and courteous when handling demanding clients or busy periods.
Well-presented, warm and professional personality.
GK
This is a preview of the role
Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.