Arabic Speaking Call Center Agents (Real Time Operations Agent)
Members only
Nairobi, Kenya
KES 35,000 – 60,000/moEst.
On-siteFull-timeEntry-levelPosted today
What you bring
Skills
Aligned with company values and enacts them both in personal and professional life
Effective Arabic written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures
Must be able to work as part of a team in a fast-paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions
Must be able to efficiently solve problems relating to dispatch of orders locally
Qualifications
Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6+ months)
The candidate must be able to communicate in Arabic
Previous call center experience is required or at least 1 year experience in a similar role
Proficiency in Arabic (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS Office
At least 1-2 years' experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage
The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work
GK
This is a preview of the role
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