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Operating Effectiveness Manager Jobs at Cigna Healthcare in Kenya One Africa Place — GoKazini

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Operating Effectiveness Manager

Members only

Kenya One Africa Place

Est. KES 300,000 – 500,000/moEst.

HybridFull-timeSenior

Posted 2 days ago

What you bring

Experience

At least 10 years of experience in a transformation role at Cigna or a similar business.
Experience supporting business projects, improvement initiatives, or acting as a subject matter expert.
Strong communication, presentation, and stakeholder engagement skills.
Ability to work effectively in evolving environments, manage competing priorities, and follow work through to completion.
Solid understanding of business processes, structures, and operational best practices.
Familiarity with Agile and DevOps methodologies.

Soft Skills

People management across consulting teams

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Strong collaboration skills with the ability to engage colleagues across functions and geographies.

Clear verbal and written communication to support analysis, presentations, and training.

Problem-solving and critical thinking capabilities, with creativity in approaching complex challenges.

Ability to plan, coordinate, and manage multiple tasks in a fast-paced environment.

Openness to learning and continuous improvement.

Technical / Functional Skills

Six Sigma or similar process improvement certification.
Proficiency in process mapping and flowchart creation tools, including Visio.
Strong working knowledge of PowerPoint and Excel.
Understanding of Agile concepts.
Knowledge of business process design and improvement techniques.
Process automation exposure, or project/change management experience.

Nice to Have (optional)

Masters degree in business management.
ISO Certification / Auditing experience

GK

This is a preview of the role

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