Sound domain and specialist knowledge in infrastructure operations, networking, server administration, and cloud platform management, gained from recognized industry bodies of knowledge and practical experience.
Familiarity with ITIL and SFIA frameworks.
Deep understanding of infrastructure estates, IT strategy, security policies, and change management frameworks.
Effective communication skills for engaging with team members, end-users, business stakeholders, and vendors.
Risk-aware and organized approach to team management and operational planning.
Proven ability to manage and develop a small team, including workload planning, performance feedback, and professional development.
Experience managing infrastructure budgets, including cloud computing spend, hardware procurement, and vendor contracts.
Strong understanding of security, privacy, and compliance requirements as they apply to infrastructure operations.
Academic and professional requirements
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
5–8 years of experience in infrastructure or IT operations, including experience leading a small team.
Nice-to-have skills (preferred)
Experience with Infrastructure as Code (IaC) and DevOps practices in an infrastructure context.
ITIL certification.
Experience managing hybrid cloud and on-premise environments.
GK
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