5+ years of professional sales and/or client relationship experience, including a minimum of 3 years in consultative, relationship-based sales
Experience working with North American clientele and/or North American companies
A successful track record of achieving or exceeding individual revenue targets and closing high value sales
Prior experience selling luxury or other high-value products and services
First-hand living and travel experience with the ability to speak naturally and confidently about destinations, cultures and experiences
Professional spoken and written English with the confidence to advise premium North American clients
A strong sense of ownership and accountability for the client experience - you don't consider the job done when the sale closes
Sound judgment and composure when resolving complex or time-sensitive client issues, with the ability to balance client needs, commercial considerations and available solutions
Strong listening and emotional intelligence skills to understand what a client wants and does not want, even when they have not explicitly stated it
Ability to establish credibility and build trust over the phone and/or email
A polished, warm and persuasive communication style
Persistence in working towards a commitment, being undeterred by obstacles and objections
Strong organizational and follow-through while managing multiple clients and trips at once
Discipline and comfort in working independently in a remote environment, while being connected to your team virtually
The legal right to work, without sponsorship, in Kenya
GK
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