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Guest Relations & Reservations Officer Jobs at Bliss Resort Mombasa in Mombasa — GoKazini

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Guest Relations & Reservations Officer

Members only

Mombasa

Est. KES 50,000 – 80,000/moEst.

On-siteFull-timeMid-level

Posted today

What you bring

Diploma or Degree in Hospitality, Tourism, Business or a related field.
Minimum 2 years' experience in hotel reservations, front office or guest relations.
Experience using Hotel Property Management Systems (PMS) and OTA platforms is an added advantage.
Excellent communication and customer service skills.
Strong sales and upselling abilities.
Good problem-solving skills and ability to respond professionally to guest concerns.
Ability to work effectively under pressure and as part of a team.

GK

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This is a preview of the role

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