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Front Office Executive | GoKazini

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JM

Front Office Executive

Members only

Nairobi, Kenya

KES 35,000 – 55,000/moEst.

On-siteFull-timeEntry-levelPosted yesterday

What you bring

A Diploma in Front Office Administration, Business Administration, Healthcare-related field, or related discipline will be an added advantage.
1–2 years' experience in a hospital or healthcare front-office role.
Knowledge of hospital operations, patient flow, and basic billing processes.
Proficiency in Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
Experience in medical billing and insurance verification processes (e.g., M-TIBA, SMART, SLADE).
Experience in cash handling, receipt generation, and basic reconciliation.
Excellent customer service and patient-centered approach.
Strong understanding of hospital front-office workflows and queue management.

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Good understanding of medical insurance verification and healthcare billing.

Strong interpersonal, active listening, and communication skills.

Computer literacy with working knowledge of MS Word, Excel, and Outlook.

Ability to remain calm, organized, and professional in high-pressure situations.

Integrity, reliability, accountability, and strict adherence to healthcare confidentiality.

GK

This is a preview of the role

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