3+ years' experience in Business Operations, Operations Coordination, Project Coordination, Executive Support, Chief of Staff, or a similar operational role.
Demonstrated experience using AI tools such as ChatGPT, Claude, Gemini, or similar to improve productivity, workflows, documentation, or business operations.
Experience coordinating multiple projects while managing competing priorities and meeting deadlines.
Strong organisational, project coordination, and problem-solving skills.
Experience creating or improving SOPs, workflows, and operational systems.
Experience using CRM and business platforms such as Zoho, Salesforce, HubSpot, or similar systems.
Proficiency in Google Workspace (Docs, Sheets, Calendar, and Drive).
Experience with QuickBooks, Fireflies.ai, or Roam Research is advantageous.
Comfortable learning new software, including healthcare systems.
Excellent written and verbal English communication skills with the confidence to communicate directly with international stakeholders.
Ability to work independently in a fast-paced, collaborative environment.
You are required to work full overlap with US Eastern Time business hours (night shift in Kenya). Working hours may be adjusted in line with business requirements and daylight saving time.
Must be willing to earn between KES 100,000 and KES 130,000 per month.
GK
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