At least three years of client delivery, project management or engagement-management experience in a consultancy, technology company, agency, professional-services firm or similarly fast-paced client-service environment.
Demonstrable experience owning projects or client engagements from mobilisation through delivery, reporting and close-out.
A recognised project management certification is required. Acceptable qualifications include PMP, PRINCE2, PMI-ACP, AgilePM, Certified ScrumMaster, CAPM with strong practical experience, or an equivalent recognised credential.
Bachelor's degree in project management, business, information technology, communications, marketing, development studies, engineering or a related discipline.
Experience managing several client accounts, projects or workstreams concurrently.
Evidence of managing timelines, budgets, risks, client expectations, suppliers and cross-functional teams.
Strong working knowledge of Asana, Slack and Notion, as well as Google Workspace and Microsoft 365.
Familiarity with Jira, Trello, Monday.com, ClickUp, Miro or similar delivery platforms.
Demonstrable ability to use AI tools responsibly within planning, reporting and delivery workflows.
Strong written communication, meeting facilitation, presentation and stakeholder-management skills.
Ability to prepare clear executive status reports, project plans, meeting records, risk registers, budgets and client-facing documentation.
Strong commercial judgement and the confidence to challenge unrealistic timelines, ambiguous briefs and uncontrolled scope changes.
Ability to lead both technical and non-technical teams without relying on formal authority.
High attention to detail without losing sight of the client's strategic and commercial objective.
Experience within a creative, communications, marketing, digital, workforce or technology business.
Experience in management consulting, advisory services or donor-funded programmes.
Exposure to multi-country or pan-African engagements.
Experience coordinating websites, software platforms, dashboards, CRM workflows or data projects.