Customer service support: acts as a routine contact point, responding to a broad range of service requests and providing first-line investigation and diagnosis.
Contract administration: comfortable acting as a routine contact point for contract-related matters, supporting the collection of contract performance data and creating standard reports.
Risk awareness: able to undertake basic risk management activities and maintain documentation of risks and mitigation actions.
Communication skills: communicates effectively with colleagues and stakeholders, listens actively, and collaborates to achieve team goals.
Planning and organization: able to plan and monitor own work competently within limited deadlines, with a systematic approach to work.
Knowledge management: able to maintain knowledge management systems and content, supporting others in capturing and using knowledge effectively.
Decision-making: uses discretion in identifying and responding to complex issues related to own assignments, knowing when to escalate.
Proficient with G-Suite and standard office productivity tools.
Academic and professional requirements
Bachelor's degree or diploma in Business Administration or a related field, or equivalent practical experience.
2–4 years of experience in an administrative, operations, or office support role.
Nice-to-have skills (preferred)
Experience coordinating travel arrangements or vendor relationships.
Experience supporting employee engagement or internal communications initiatives.
Familiarity with contract or asset management processes.
GK
This is a preview of the role
Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.