Diploma or Certificate in Pharmaceutical Technology, Sales & Marketing, Business Administration, Communication or a related field.
Minimum of 2 years of experience in telesales, inside sales or a customer service role, preferably within the pharmaceutical, healthcare or FMCG sectors.
Proficient in telephone sales techniques, including lead generation, conversion strategies and objection handling.
Strong verbal communication and interpersonal skills, with a confident and persuasive phone presence.
Comfortable using CRM systems, Microsoft Office tools (Excel, Word, Outlook), and other sales or customer tracking platforms.
Target-oriented with strong time management, follow-up and organizational abilities.
Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
GK
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