Platinum Outsourcing & Logistics (E.A) Ltd invites applications from candidates who are suitably qualified and experienced with excellent credentials to fill the position SHIFT MANAGER – SUPPLY CHAIN.
What you will do
Plan, organize, and supervise all shift operations to achieve daily operational targets.
Allocate duties and deploy staff based on workload and operational priorities.
Monitor productivity and ensure work is completed within agreed timelines.
Ensure compliance with health, safety, environmental, and security policies.
Conduct shift briefings and communicate daily objectives to team members.
Monitor attendance, punctuality, overtime, and leave for shift employees.
Coach, mentor, and provide performance feedback to team members.
Investigate and resolve operational issues, customer complaints, and incidents occurring during the shift.
Ensure accurate completion of operational documentation, reports, and system transactions.
Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
Monitor equipment utilization and report maintenance requirements.
Ensure inventory accuracy through proper stock handling, cycle counts, and reconciliation where applicable.
Enforce standard operating procedures (SOPs) and quality standards.
Identify opportunities for continuous improvement and implement corrective actions.
Prepare and submit end-of-shift reports highlighting performance, incidents, and outstanding issues.
Manage emergencies and escalate critical issues to management when necessary.
What you bring
Minimum Qualifications
First degree in Finance/Accounting, Operations or Supply Chain Management
Professional Certification in CPA/ACCA/APICS/CIPS
Key Skills
Strong leadership & people management skills
Planning & organizational skills
Knowledge of inventory & warehouse management systems (WMS/ERP)
Analytical and reporting skills
Customer-focused mindset
Personal Attributes
Result oriented
Team player
Integrity
Ability to drive a team to work towards common goals
Problem solver
Experience
At least 5 years' experience in any of the following fields: Supply Chain/Operations/Inventory Management
At least 5 years' experience in any of the following fields: Risk/Governance/Compliance Management
Understanding of generally accepted Supply Chain, Inventory Management and Auditing SOPs and KPIs
Working knowledge of SAP is an added advantage
Experience with continuous improvement methodologies like Six Sigma, Lean, Kaizen is an added advantage