4-5 years of experience in digital product support or maintenance, QA, bug triage, product or data analysis, or digital product configuration. Strong recent graduates with relevant project or internship experience may also be considered.
Hands-on experience supporting or maintaining a live digital product: monitoring performance, identifying issues and supporting fixes.
Demonstrated experience systematically testing digital products and workflows, identifying edge cases, documenting bugs clearly and following issues through to resolution.
Experience working in an Agile environment and collaborating in transdisciplinary, cross-functional teams.
Desirable: familiarity with chatbot or conversational platforms, SMS and WhatsApp-based products, conversational UX or digital health.
Application deadline28 Oct 2026
GK
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