Nine (9) years' cumulative relevant work experience, three (3) of which should be at the grade of Customer Care Assistant I or in a comparable position.
Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations, Communication Studies or equivalent qualifications from a recognized institution.
Certification in customer experience or its equivalent from a recognized institution.
Membership to a relevant professional body in good standing where applicable.
Proficiency in computer applications.
Communication skills
Interpersonal skills
Report writing skills
Presentation skills
Application deadline26 Nov 2026
GK
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