Provision of Comprehensive Staff Medical Insurance Services 2026–2027
Members only
Nairobi, Kenya
Salary on application
On-siteContractAny levelPosted today
What you bring
Bidder Eligibility Requirements
Legal registration and authorisation to conduct their proposed business activities.
Valid licences or authorisations for the bidder and each participating underwriter in relevant jurisdictions.
Financial stability and capacity to meet contractual and claims-related obligations.
Experience administering corporate or group medical insurance schemes of comparable scale and complexity.
Access to suitable healthcare providers across the proposed countries, including remote and field locations.
Adequate staffing, systems, processes and service arrangements.
Effective claims administration, reimbursement and dispute resolution capabilities.
Appropriate safeguards for personal and sensitive medical information.
Disclosure of actual or potential conflicts of interest and compliance with applicable anti-corruption and procurement requirements.
Mandatory Supporting Documentation
Certificate of incorporation or equivalent (legal registration).
Current insurance, brokerage or administration licences (regulatory authorisation).
Valid tax compliance documentation or equivalent.
Audited financial statements for the latest two completed financial years, where available.
Organisational profile, ownership and operating history (corporate profile).
Evidence of comparable corporate medical insurance assignments (relevant experience).
At least three relevant client references.
Current country-specific provider directories and supporting arrangements (healthcare network).
Identification and authorisation of participating insurers (underwriting structure).
Description of systems, procedures and service standards (claims administration).
Relevant policies, controls and compliance declarations (data protection).
Signed conflict-of-interest declaration.
Signed proposal by an authorised representative.
Where particular documents are not legally applicable in a jurisdiction, bidders shall explain the position and provide an appropriate equivalent.
Failure to satisfy a mandatory eligibility requirement may result in disqualification.
Experience Preferences
Multi-country medical insurance administration.
Humanitarian, development or other field-based organisations.
Healthcare access in remote or underserved locations.
Management of diverse employee and dependant populations.
Coordination of local underwriters and healthcare networks.
Medical evacuation and cross-border referrals.
Complex claims administration and employee support.
At least three relevant client references must include the services provided, countries covered, approximate insured population, contract duration and an authorised reference contact.
Coordinated insurance arrangements involving appropriately licensed local insurers and service partners.
Bidders shall identify their proposed contracting structure, including the lead contracting entity, participating underwriters, country-specific responsibilities, claims accountability and escalation arrangements.
Where multiple insurers or service partners are proposed, the bidder shall demonstrate how the arrangement will deliver coordinated administration, consistent service standards and effective accountability.
All participating entities must comply with the applicable regulatory and licensing requirements in their respective countries.
Proposals Validity
Proposals shall remain valid for a proposed minimum of 60 calendar days from the submission deadline. Any shorter validity period or material conditions must be expressly disclosed.
Application deadline17 Nov 2026
GK
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