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Order Fulfilment Officer | GoKazini

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EK

Order Fulfilment Officer

Members only

Nairobi, Kenya

KES 45,000 – 80,000/moEst.

On-siteFull-timeMid-levelPosted 3 days ago

What you bring

Diploma or Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations, Commerce, or a related field
2–4 years' experience in order fulfilment, logistics, warehouse operations, e-commerce, or customer operations
Experience handling orders for books, retail products, e-commerce, or institutional customers is an advantage
Experience working with inventory or order management systems
Good working knowledge of Microsoft Excel and/or Google Sheets
Experience coordinating with courier and delivery service providers
Strong attention to detail, accuracy, organisational, and time-management skills
Ability to manage multiple orders and deadlines simultaneously

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Good communication, customer service, follow-up, and problem-solving skills

Ability to work effectively across different teams and identify operational gaps and practical solutions

GK

This is a preview of the role

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