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Operations Customer Expert (Customer Service Representative) - Nairobi Based | GoKazini

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TK

Operations Customer Expert (Customer Service Representative) - Nairobi Based

Members only

Nairobi, Kenya

KES 35,000 – 60,000/moEst.

On-siteFull-timeEntry-levelPosted yesterday

What you bring

Minimum of 1 year experience in Customer Service
Degree/Diploma in any related field
Typing speed of 40WPM with accuracy of 90% and above
C1 English and excellent grammar skills
Knowledge of IT programs i.e., Word, Excel, and fast fingers for typing
Great people skills
Proactive personality and self-motivator
Quick learner with the ability to absorb extensive information on the brand's history, product offerings and communications.

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Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment.

Outstanding written and verbal communication skills, great phone etiquette and elevated speech

Should be flexible to work in shifts both day and night.

GK

This is a preview of the role

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