12+ years experience in technical or professional services delivery in B2B/B2G
5+ years at a public-sector-facing technology organization
3+ years leading a technical or professional services delivery team at a B2B or public-sector-facing technology organization
Demonstrated experience delivering large, national-scale technology implementations for government partners (e.g., national registries, health information systems, social protection platforms) is a strong advantage
Demonstrated experience owning portfolio-level financial accountability (gross margin, operating costs, and delivery efficiency against target); this role is accountable for efficient, profitable delivery of booked revenue, not a new-business sales target
Strong financial fluency: comfortable owning financial targets, and translating them into team-level operating discipline
Proven experience managing and developing a team of managers or technical delivery leads, not just individual contributors
Posted today
Experience scoping and negotiating complex, multi-stakeholder deals, ideally with government, NGO, or large enterprise clients
Willingness to travel internationally (at least once per quarter) for conferences, partner meetings, and government workshops
Working knowledge of the operational differences between project-based (services) and subscription-based (recurring) revenue models, and how delivery needs to adapt between them
Demonstrated experience being the senior technical/delivery voice in commercial negotiations and public sector contracts
Experience working with or managing external implementation partners (systems integrators, consulting firms, or similar)
Excellent written and verbal English communication, including facilitating strategic conversations with government and NGO stakeholders
Working proficiency in French or Spanish is a strong advantage
Background in international development, digital public goods, govtech, or global health is a strong advantage
Proven ability to operate effectively in a lean, fully-remote, distributed organization
Ability to work from home or a shared office space with fast, stable internet, preferably in a country that is located in Africa/Europe time zones
GK
This is a preview of the role
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