Deepen team connection to our customers and communities.
Foster authentic relationships with customers and partners that build trust.
Explicitly take customer-centric decisions and take personal ownership to achieve results.
Simplify processes through digitalization and promote a digital mindset and digital first customer experience.
Stay focused on the big priorities, know when to make meaningful trade-offs and demonstrate brilliant execution.
Purpose
Create an inspiring vision for your team to drive strategy and performance.
Show ambition and courage, empowering others to go beyond the plan.
Bold and challenge teams to reimagine how things are done.
Prompt new thinking and ideas by asking “what if” questions.
Use knowledge of the external environment (customers, partners, competition, external bodies) to identify and act on opportunities for growth at pace.
Innovation
Create psychological safety so everyone can have an impact.
Fuel innovative ideas from others and test them to enable growth.
Explore successes and failures with curiosity and resilience; fearlessly recognizing lessons learned.
Share your ongoing learning and personal purpose with others.
Learn fast from digital adoption, using learnings to drive simplicity, scale and efficiency.
Collaboration
Articulate your team’s role in making our strategy happen, prioritizing and aligning resources with current and future needs.
Actively collaborate to break silos and hold your team accountable to do the same.
Develop others to make the most of their talents and coach them to take ownership to get things done.
Create an inclusive environment ensuring the safety and wellbeing of others.
Live our Purpose and demonstrate the highest Standard of integrity.
Qualifications
Bachelor’s Degree in Data Science, Artificial Intelligence, Computer Science, Education, Organizational Development, Business, Technology or related field.
Master’s Degree in Artificial Intelligence, Learning & Development, Organizational Development, Business Administration or related discipline is an added advantage.
Minimum 5–7 years’ experience in capability development, learning, technology transformation, AI adoption or digital transformation roles.
Experience designing and implementing enterprise capability-building programs.
Strong understanding of Artificial Intelligence, Analytics, Machine Learning and emerging technologies.
Experience driving large-scale change management and adoption initiatives.
Knowledge of adult learning methodologies and capability frameworks.
Experience managing stakeholder engagement across diverse business functions.
Experience working with academic institutions and external partners.
Strong facilitation, coaching and presentation skills.
Excellent communication and influencing capabilities.
Knowledge of organizational capability assessment and workforce readiness frameworks.
Experience working within agile and transformation environments.
Professional certifications in Change Management, Learning & Development, AI or Digital Transformation are an added advantage.
Application deadline17 Nov 2026
GK
This is a preview of the role
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