Bachelor's degree in IT, Computer Science, or a related field
5+ years of experience in an IT administration or systems administration role
Strong hands-on experience with Windows and Microsoft 365 - user management, email configuration, Teams, and security settings
Microsoft Entra ID (formerly Azure AD) - user identity, access management, conditional access policies, and MFA setup
Microsoft Intune or equivalent MDM tool for remote endpoint and device management across a distributed team
PowerShell scripting for M365 and Windows administration - automating user provisioning, licence management, and reporting
VoIP and telephony configuration - experience with platforms such as Twilio, RingCentral, or Microsoft Teams Phone for call centre setup
Security fundamentals - MFA enforcement, conditional access, phishing response, and keeping a small distributed team protected
Experience administering cloud platforms and SaaS tools (CRM, communication tools, project management)
Experience integrating business systems via APIs or middleware tools
Network and internet troubleshooting for remote staff - diagnosing connection issues, router configuration, and ISP escalation across multiple locations
Zoho ecosystem experience (CRM, Desk, or Zoho One) is a strong advantage given our current stack
Detail-oriented and proactive - you notice things that are slightly off and fix them without being asked
Interest in professional business tools and how technology enables a team to operate at a high standard
Experience working with or for international or multinational organisations is a strong advantage
GK
This is a preview of the role
Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.