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ICT Help Desk Support Assistant [IHDS] at Stima Sacco — GoKazini

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ICT Help Desk Support Assistant [IHDS]

Members only

Nairobi

Est. KES 60,000 – 100,000/moEst.

On-siteFull-timeMid-level

Posted 2 days ago

What you bring

A Bachelor's degree in Computer Science/Information Technology, or a Diploma in ICT with at least 3 years' relevant experience.
Relevant certifications such as ITIL, CompTIA A+/N+, LPIC-1, or CCNA.
A minimum of 3 years' experience in an ICT support or help desk role.
Working knowledge of Service Desk systems (e.g. ManageEngine ServiceDesk Plus, or equivalent).
Working knowledge of a Core Banking System is required.
Working knowledge of Microsoft Dynamics 365 Business Central will be an added advantage.
Demonstrated technical proficiency and a willingness to learn new technologies.
Strong communication and interpersonal skills with a focus on teamwork.

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Practical experience in troubleshooting computers, printers and network operations.

GK

This is a preview of the role

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