Bachelor's Degree in Computer Science, Information Technology, Information Systems or a related field.
At least three (3) years of experience in IT support, helpdesk or technical support.
Proficiency in ticketing systems such as Jira or equivalent.
Demonstrated experience supporting users of digital applications, preferably in a field-based environment.
Familiarity with web-based applications, data platforms and digital reporting systems.
MUST have public-health experience in eye health, ear and hearing, or digital health programmes.
ADDED ADVANTAGE
Experience working with Peek Capture or a similar digital health/data-collection platform.
SKILLS & REQUIREMENTS
Strong written and verbal communication skills.
Good facilitation and presentation skills.
Willingness and ability to work extensively in the field.
Ability to travel to project implementation sites.
Good understanding of inclusive programming.
Understanding of disability inclusion.
Good understanding of safeguarding and protection principles.
Ability to establish and maintain effective working relationships with county governments, donors, health facilities, community structures and implementing partners.
GK
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