Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.
5+ years of relevant hands-on ICT support and infrastructure administration experience.
Demonstrated experience supporting ICT operations in a manufacturing, processing or industrial environment will be a strong advantage.
Practical knowledge of networking, Windows operating systems, server administration and ICT troubleshooting.
Experience administering Microsoft 365, Active Directory and user access management.
Familiarity with ERP systems, preferably Microsoft Dynamics NAV or Dynamics 365 Business Central.
Experience supporting production-related systems such as weighing scales, barcode scanners, label printers and industrial system integrations will be an added advantage.
Relevant professional certifications such as Microsoft, CompTIA, Cisco or Fortinet will be advantageous.
Strong analytical, diagnostic and problem-solving skills.
Ability to work independently and manage competing priorities.
Excellent communication and interpersonal skills.
Strong customer service orientation and ability to support users at different technical levels.
High levels of integrity, accountability and attention to detail.
Ability to work under pressure and respond promptly to critical operational incidents.
Willingness to provide technical support outside normal working hours when operationally necessary.
Application deadline25 Nov 2026
GK
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