Bachelor of Commerce or Business Administration, (Banking and Finance/ Marketing)
Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
Experience
At least 2yrs sales experience in Absa and 5yrs combined with concentration in Mortgage sales.
Knowledge and Skills
A good understanding of Retail goals & objectives
A good understanding of the outlet's objectives – growth of sales, cost control and income contribution
A thorough understanding of the sales process
An in-depth knowledge of the Home Loan product and lending policy.
Good working knowledge of the internal and generic Home Loan, purchasing and related processes.
A good working knowledge and understanding of relevant Home Loan legislation e.g. KYC, Money laundering, banking code, service standards, health & safety standards etc.
A working knowledge of the procedure manuals
A thorough knowledge of the bank's tariff, products and services
A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements.
Other requirements specific to the role
A high level of drive and determination
Completion of certificate on Home Loan product training
Knowledge of legal processes involved with property purchase
A sound working knowledge of our competitors' products & services
Training likely to assist effectiveness in the role
Home Loan product and process knowledge
Sales & marketing
KYC & Operational Rigour
Influencing & negotiation
Time management
PC Skills
GK
This is a preview of the role
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