Bachelor's Degree in Hospitality Management, Human Resource Management, Business Administration, or a related field (Master's Degree is an added advantage).
Training of Trainers (TOT) Certification is required; Learning & Development certification is an added advantage.
Professional membership in a relevant hospitality, training, or HR professional body is desirable.
Minimum of 8 years' experience in Learning & Development within the hospitality industry.
At least 5 years' experience in a senior Learning & Development or Training Management role.
Proven experience within an internationally branded hotel, luxury resort, multinational hospitality organization, or recognized hotel chain.
Demonstrated success in managing and delivering training programmes across multiple hotel properties.
Strong expertise in service excellence, leadership development, training design and facilitation, stakeholder management, and performance evaluation.
GK
This is a preview of the role
Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.