French Speaking Call Center Agents (Real Time Operations Agent)
Members only
Nairobi, Kenya
Est. KES 35,000 – 55,000/moEst.
On-siteFull-timeEntry-level
Posted today
What you bring
Skills
You are aligned with our company values and enact them both in your personal and professional life
Effective French written and communication skills
Computer proficiency in MS Office, G-docs and call center equipment/software programs
Organized and logical, willing to adapt quickly to changing policies and procedures.
Must be able to work as part of a team in a fast-paced and pressured environment, communicating effectively with both colleagues and clients and following verbal and written instructions.
Must be able to efficiently solve problems relating to dispatch of orders locally.
Qualifications
Degree/diploma level in a Business or Social Sciences related field, or having equivalent work experience (6+ months).
The candidate must be able to communicate in French
Previous call center experience is required or at least 1 year experience in a similar role.
Proficiency in French (Excellent verbal and written communication skills)
Computer Literacy: Knowledge and Confidence in MS Office
At least 1-2 years' experience of sales or marketing in a B2B environment
Sales and marketing best practice / knowledge of current tools (i.e. CRM tools)
Swahili or any other local language is an advantage
The position ideally seeks individuals residing along WAIYAKI WAY due to the nature of work.
GK
This is a preview of the role
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