Strong verbal communication skills and active listening skills
Experience working with smallholder farmers an advantage but not required
Experience working in a call center is an advantage but not required
Working proficiency in MS applications, especially Word, Excel and PowerPoint and ability to navigate smartphone applications
Fluency in spoken and written Kiswahili, Dholuo, and English
Ability and interest to study, understand, apply, and continuously learn about all aspects of Trees for the Future's program, Forest Gardens and farm context
A strong belief in a positive culture, in alignment with our core values
Strong attention to detail.
Professional and trustworthy, with the ability to maintain confidentiality and handle sensitive farmer information, complaints, and grievances with discretion.
Ability to confidently engage with farmers proactively through available communication channels
GK
This is a preview of the role
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