Bachelor's Degree in Business Administration, Operations Management, or a related field
Master's degree preferred
Strong working knowledge of facilities management principles, building maintenance, utilities management, and infrastructure operations.
Sound understanding of relevant Kenyan legislation and regulatory requirements, including OSHA 2007, WIBA, Public Health Act, Fire Safety Regulations, Environmental Management requirements, and building compliance standards.
Experience managing outsourced service providers and contractors, including security, cleaning, landscaping, maintenance, waste management, and catering services.
Skills, knowledge, abilities & values
Demonstrated ability to manage facilities budgets, monitor expenditure, and identify cost-saving opportunities without compromising service standards.
Strong knowledge of risk management, business continuity planning, emergency preparedness, and incident response procedures.
Ability to investigate and resolve facilities-related incidents, service disruptions, and operational challenges in a timely and professional manner.
Willingness and ability to travel between campuses and sites as required.
Valid driver's licence with a clean driving record.
Availability to respond to emergencies, critical incidents, and urgent maintenance issues outside normal working hours when required.
Competence in the use of Computerised Maintenance Management Systems (CMMS), asset management systems, Microsoft Office Suite, and facilities reporting tools.
Ability to interpret technical drawings, maintenance specifications, contracts, service level agreements, and compliance documentation.
Experience managing preventative maintenance programmes and statutory inspection schedules.
Ability to work effectively with senior leadership, school administrators, regulatory authorities, auditors, contractors, suppliers, and external stakeholders.
Strong report-writing, analytical, and presentation skills.
High level of professional integrity, discretion, and confidentiality when handling sensitive operational, financial, and employee-related information.
Physically capable of conducting site inspections, assessing facilities, and monitoring contractor activities across the campus.
Commitment to safeguarding, child protection, and maintaining a safe learning environment for students, staff, parents, and visitors.
Demonstrated ability to lead and manage diverse teams, including technical and non-technical staff, while fostering a culture of accountability and service excellence.
Ability to manage multiple priorities simultaneously while maintaining high standards of service delivery and compliance.
Commitment to safeguarding and child protection
Availability for after-hours emergencies
Valid driver's licence
Contractor management experience
Overtime management and payroll process compliance
GK
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