A Bachelor's degree in Social Sciences or Law (LLB) from a recognized university with over 5 years demonstrable HR experience in a busy environment.
A Higher Diploma in Human Resources with I/CHRM or other professional body membership.
A detailed and working knowledge of the provisions of the Labour Laws with practical experience in Employee Relations.
A good awareness of the internal and external industrial environment with detailed knowledge of the Bank's disciplinary and grievance procedures.
In-depth knowledge of best practices in Human Resource policies, processes and strategies.
High level of tact and diplomacy and the ability to use appropriate styles and methods of communication to ensure a professional yet personal customer service; excellent spoken and written English.
Ability to handle sensitive and confidential information in a discreet and professional manner.
Ability to build effective working relationships with others at all levels of the organization.
Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.
GK
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