Demonstrable experience conducting UX research — including moderated usability testing, semi-structured interviewing, and survey design — with an understanding of when and why different methods apply.
Proven ability to work with qualitative data: coding responses, identifying patterns, and producing synthesis artefacts (affinity maps, insight lists) with a structured, methodical approach.
Familiarity with M-KOPA's markets or the broader context of first-time digital financial services users — and a genuine curiosity about the usability challenges that come with that territory.
GK
This is a preview of the role
Sign in to your GoKazini account to see the company name, full job details, salary information, and how to apply.