Minimum: Diploma or Certificate in Sales & Marketing, Business Administration, Cosmetology/Beauty Therapy, or a related field.
Preferred: Degree in Marketing, Business, or Hospitality/Retail Management.
Experience
1–2 years of sales or customer service experience, preferably in retail, cosmetics, beauty, or fashion.
Proven track record of meeting or exceeding sales targets, in-store or online.
Hands-on experience managing a brand's Instagram or similar social media page — content creation, engagement, and converting inquiries into sales is a strong advantage.
Prior experience in a mall or high-traffic retail environment is desirable.
Skills & Competencies
Excellent verbal and written communication skills. English required; Kiswahili is a strong plus for local customer engagement.
Strong product knowledge aptitude — ability to quickly learn and recommend makeup and beauty products based on customer skin type, preferences, and needs.
Social media proficiency: Instagram content creation, storytelling, hashtags, stories/reels.
Preferred / Nice-to-Have
Previous work with international beauty brands or authentic cosmetics.
Basic makeup application skills to demonstrate products.
Experience gathering and reporting customer feedback.
Familiarity with e-commerce or online order fulfillment processes.
Application deadline30 Nov 2026
GK
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