Business related degree holder from a recognized University (Min – 2nd class upper or equivalent).
Banking qualifications desirable.
One-year continuous working at officer level in a customer service setting preferably in a financial institution with familiarity to the Contact Centre operations.
Experience in Contact Centre or banking industry.
Customer Centric.
Excellent written and oral communication skills.
Strong collaboration skills.
Analytical and problem-solving skills.
Good interpersonal and rapport building skills.
Strong time management and organizational skills.
Risk Intelligence.
Self-driven, autonomous and result oriented individual.
Flexible and adaptable working approach.
Emotional Intelligent.
Ability to work independently, with minimal supervision.
Application deadline30 Oct 2026
GK
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