Bachelor's degree in Business Information Technology, Information Systems, Computer Science, Business Administration, Finance, Economics, or a related field.
0–2 years of experience in Business Analysis, IT, software development, testing, project support, or a related technology environment.
Fresh graduates with relevant academic projects, internships, or technology exposure may be considered.
Basic understanding of the Software Development Life Cycle (SDLC).
Basic understanding of business process analysis and requirements gathering.
Good knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint.
Desired Technical / Professional Skills
Ability to create basic process flows and workflow diagrams.
Understanding of BRDs, FRDs, user stories, use cases, and acceptance criteria.
Basic knowledge of SQL and databases is an added advantage.
Basic understanding of APIs, system integrations, and data flows is an advantage.
Familiarity with tools such as Jira, Confluence, Visio, Draw.io, or similar tools is an advantage.
Knowledge of Agile/Scrum methodologies is an advantage.
Exposure to banking or financial services systems is an advantage.
Key Competencies
Strong analytical and problem-solving skills
Good attention to detail
Strong written and verbal communication
Ability to listen, ask relevant questions, and understand business needs
Ability to document information clearly and accurately
Ability to work effectively with both business and technical teams
Willingness to learn new technologies and business processes
Team-oriented and collaborative
Good time management and organisation skills
Ability to work in a fast-paced project environment
GK
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