2 or more years of experience in AI, automation, operations, or tech innovation roles
Familiarity with tools such as ChatGPT, Zapier, Make.com, Claude, Gemini, Notion AI, or similar platforms
Strong understanding of prompt design, workflow logic, and automation systems
Strong communication skills for internal training and documentation
Comfortable working with both technical and non-technical teams
Resourceful, self-motivated, and eager to test, iterate, and improve
Familiarity with code — particularly Ruby on Rails, React, and payment processing integrations — is a meaningful advantage and strongly preferred
Experience supporting digital marketing workflows including content, SEO, email, social, and reporting
Familiarity with CRM and project management tools such as HubSpot, Airtable, ClickUp, or Monday.com
Experience building dashboards or visual reporting systems
Background working with remote teams or in an agency environment
Experience in offshoring, staffing, or BPO operations
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