Junior Customer Success Manager (CSM)

Essential Requirements

• Minimum 1 year of experience in: Customer Success, Account Management, Client Services, Business Development, or Commercial Operations.
• Experience serving SMEs or mid-market businesses.
• Excellent written and verbal English communication skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently and take ownership of results.
• Strong presentation and stakeholder management skills.
• Experience creating business reports, proposals, and executive presentations.

Preferred Qualifications